Advice and answers from the HotspotSystem Team

FAQ

Frequently asked questions

+2
99 articles in this collection
Written by Anna, Oliver Faludi, and Roland and 2 others
Pre-Sales

What is a hotspot?

Written by Anna
Updated over a week ago

Do you provide internet connection for the service?

Written by Anna
Updated over a week ago

What is needed to operate a HotspotSystem.com hotspot?

Written by Anna
Updated this week

Which countries can I install this service in?

Written by Anna
Updated over a week ago

When can I start my Hotspot service after registration?

Written by Anna
Updated over a week ago

Can I try out the system before I start using it (Free Trial) ?

Written by Anna
Updated over a week ago

How much does the service cost?

Written by Anna
Updated over a week ago

How can I become a reseller or an affiliate of the system?

Written by Anna
Updated over a week ago

Can you tell me more about HotspotSystem Ltd?

Written by Anna
Updated over a week ago

In which countries are HotspotSystem servers located in?

Written by Anna
Updated over a week ago

Can you tell me more about the security of the system?

Written by Oliver Faludi
Updated over a week ago

What logs do you provide (in some countries they are required by the law)?

Written by Oliver Faludi
Updated over a week ago

What is Control Center?

Written by Anna
Updated over a week ago

What languages does your system support?

Written by Anna
Updated over a week ago

Can I use email marketing using HotspotSystem?

Written by Roland
Updated over a week ago

Can I buy a pre-configured router from you (Hotspot In a Box)?

Written by Anna
Updated over a week ago

How can I cancel the service?

Written by Anna
Updated over a week ago
Generic Hotspot

Do you support multiple locations/venues?

Written by Anna
Updated over a week ago

Is roaming possible between multiple locations?

Written by Anna
Updated over a week ago

Can I use my own internet for free (by skipping the splash page)?

Written by Anna
Updated over a week ago

Can I allow users to log in from multiple devices simultaneously?

Written by Anna
Updated over a week ago

How to prevent the splash page to come up every time an existing user connects to the hotspot?

Written by Roland
Updated over a week ago

Can a user of a HotSpot use a non web based (non port 80) application, like Skype or MSN?

Written by Roland
Updated over a week ago

Is it possible to use the hotspot with non web based Wi-Fi devices (like IP camera, gaming device)?

Written by Roland
Updated over a week ago

Can I restrict hotspot access to only between certain hours?

Written by Roland
Updated over a week ago

What does 'Combined Splash Page' mean?

Written by Roland
Updated over a week ago

How do you calculate 1 month in case of a monthly access?

Written by Roland
Updated over a week ago

If there are support issues who does the user contact and how?

Written by Roland
Updated over a week ago

How can I delete a location?

Written by Roland
Updated over a week ago

Where can I turn off system notifications?

Written by Roland
Updated over a week ago

How do I check what credit card you have on file?

Written by Roland
Updated over a week ago

How do I receive invoices of previous purchases?

Written by Roland
Updated over a week ago

VPN: which tunneling protocols work through the hotspot?

Written by Roland
Updated over a week ago